The 16 Best Cell Carriers in Chicago

Air Tec Wireless, Inc

Chicago residents looking for the best cell carrier options in the area need look no further. With a plethora of choices available, finding the perfect fit for your needs can be overwhelming. That's where this comprehensive guide comes in handy.

Whether you're in need of reliable coverage, affordable plans, or top-notch customer service, choosing the right cell carrier in Chicago is essential for staying connected. Take the guesswork out of the equation and compare the top providers with our list below.

  • Verizon Wireless - Known for excellent coverage and reliability.
  • AT&T - Offers a wide range of plan options and perks.
  • T-Mobile - Known for affordable plans and unlimited data options.
  • Sprint - Offers competitive prices and deals for new customers.

Don't settle for subpar cell service in the Windy City. Find the perfect carrier for your needs with our list of the best cell carriers in Chicago.

Air Tec Wireless, Inc

+1 312-445-9594

  • Monday: 11 AM–7 PM
  • Tuesday: 11 AM–7 PM
  • Wednesday: 11 AM–7 PM
  • Thursday: 11 AM–7 PM
  • Friday: 11 AM–7 PM
  • Saturday: 11 AM–7 PM
  • Sunday: Closed

1. Air Tec Wireless, Inc

4.7/5 (More than 362 reviews)
410 S Clark St, Chicago, IL 60605, United States
Cell phone store

Information and Reviews

Air Tec Wireless, Inc is a reputable cell phone store in Chicago, offering a wide range of services and features to cater to all your tech needs. With a rating of 4.7, it's evident that customers have had positive experiences here.

Some key points from customer reviews include:

  • Great customer support and caring staff
  • Quick and efficient repair services
  • Reasonable prices and fair treatment

Customers appreciate the original Apple parts used and the overall trust they have in the store for all their tech needs. Whether you need a phone fixed, unlocked, or you're looking to buy a new device, Air Tec Wireless, Inc is the place to go for quality service and products.

AT&T Store

+1 312-920-0414

  • Monday: Closed
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

2. AT&T Store

4.6/5 (More than 240 reviews)
205 W Monroe St, Chicago, IL 60606, United States
Cell phone store

Information and Reviews

AT&T Store located in Chicago offers a variety of service options such as in-store pick-up and in-store shopping. Customers can enjoy amenities like Wi-Fi while accessing wheelchair-accessible entrances. The store accepts various payment methods including credit cards and NFC mobile payments.

With a rating of 4.6, this store has received glowing reviews from satisfied customers. Some key points from their reviews are:

  • Professional and helpful staff, particularly Zachary and Caleb
  • Efficient and friendly service, especially from Graham and Ryan
  • Great experience in choosing and setting up new phones
Total by Verizon

+1 872-299-3071

  • Monday: 11 AM–7 PM
  • Tuesday: 11 AM–7 PM
  • Wednesday: 11 AM–7 PM
  • Thursday: 11 AM–7 PM
  • Friday: 11 AM–7 PM
  • Saturday: 11 AM–7 PM
  • Sunday: 11 AM–5 PM

3. Total by Verizon

4.9/5 (More than 36 reviews)
1443 W 18th St, Chicago, IL 60608, United States
Cell phone store

Information and Reviews

Total by Verizon is a top-rated cell phone store located in Chicago, IL. They offer a variety of services and features to ensure a great customer experience. Some of the services and features include in-store pick-up, a wheelchair-accessible entrance, and multiple payment options such as credit cards, debit cards, and NFC mobile payments.

With a stellar rating of 4.9 stars based on 36 reviews, it's no surprise that customers have great things to say about Total by Verizon. Here are some key points summarizing their feedback:

  • Adolfo is the best in the business, providing excellent deals and a great experience.
  • Customers appreciate the friendly and helpful service from employees like Ramona, Liz, and Mr. Alanson.
  • The staff at Total by Verizon go above and beyond to ensure customer satisfaction and provide top-notch assistance.

Visit Total by Verizon for all your cell phone needs and experience exceptional service and quality products!

AT&T Store

+1 312-726-1147

  • Monday: 10 AM–6 PM
  • Tuesday: 10 AM–8 PM
  • Wednesday: 10 AM–8 PM
  • Thursday: 10 AM–8 PM
  • Friday: 10 AM–8 PM
  • Saturday: 10 AM–7 PM
  • Sunday: 10 AM–6 PM

4. AT&T Store

4.3/5 (More than 361 reviews)
16 N State St, Chicago, IL 60602, United States
Cell phone store

Information and Reviews

AT&T Store is a renowned cell phone store located in Chicago, IL. They offer a variety of service options including in-store pick-up and in-store shopping. Accessibility is a priority at AT&T Store with a wheelchair-accessible entrance. Customers can make payments with ease using credit cards, debit cards, and NFC mobile payments.

With a rating of 4.3, it's no wonder customers have left glowing reviews for AT&T Store. Here are some key points from the customer reviews:

  • Liliana provided excellent service with attentiveness, professionalism, and dedication. She made the experience the best and is highly recommended.
  • Fabulous Fabian was extremely efficient and helpful, going above and beyond in a time of need.
  • Customers were impressed with the incredible teamwork and customer service at this location, especially mentioning helpful staff like Brenda, Ish, Eric, and Melissa.
  • The positive attitudes and willingness to go above and beyond for customers, even for non-sales related issues, were greatly appreciated.

For top-notch service and a customer-centric approach, look no further than AT&T Store!

AT&T Store

+1 312-586-7104

  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–7 PM
  • Sunday: Closed

5. AT&T Store

4.2/5 (More than 97 reviews)
2006 W Chicago Ave, Chicago, IL 60622, United States
Cell phone store

Information and Reviews

AT&T Store is a reliable cell phone store located in Chicago. They offer a variety of services such as in-store pick-up and in-store shopping. The store is wheelchair-accessible, ensuring that everyone can access their services easily. Customers can make payments using different methods like credit cards, debit cards, and NFC mobile payments.

With a rating of 4.2, based on 97 reviews, here are some key points summarizing customer experiences:

  • A customer had trouble with unauthorized plan changes but praised the staff for finally fixing the issue after persistent follow-ups.
  • Another customer highlighted the exceptional service of an employee named Davis, who went above and beyond to help them after their phone was stolen.
  • One customer felt they were scammed out of $800 during a free upgrade and received no assistance from the store or AT&T.
  • Multiple customers reported issues with unauthorized changes to their accounts and added fees without consent, leading to a frustrating experience.
Total by Verizon

+1 872-281-7139

  • Monday: 11 AM–7 PM
  • Tuesday: 11 AM–7 PM
  • Wednesday: 11 AM–7 PM
  • Thursday: 11 AM–7 PM
  • Friday: 11 AM–7 PM
  • Saturday: 11 AM–7 PM
  • Sunday: 11 AM–5 PM

6. Total by Verizon

4.5/5 (More than 8 reviews)
800 N Kedzie Ave Suite 225, Chicago, IL 60651, United States
Cell phone store

Information and Reviews

Total by Verizon is a leading cell phone store located in Chicago, IL. The store offers a variety of service options such as in-store pick-up and ensures accessibility with a wheelchair-accessible entrance. Customers can expect a quick visit and a seamless experience with the convenience of credit cards, debit cards, and NFC mobile payments accepted.

With a rating of 4.5 stars, the store has received positive reviews from customers. Here are some key points from their feedback:

  • Knowledgeable and personable store manager providing information on promos and services.
  • Great deals on phones with transfer of numbers and identification.
  • Exceptional customer service and affordable plans with Verizon 5G services.

Customers have praised the store for its exceptional service and great offers. Whether you are looking to upgrade your phone or switch to a better service provider, Total by Verizon is a top choice in Chicago.

T-Mobile

+1 312-727-0240

  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–6 PM
  • Sunday: 12–5 PM

7. T-Mobile

3.8/5 (More than 128 reviews)
36 S State St, Chicago, IL 60603, United States
Cell phone store

Information and Reviews

T-Mobile is a prominent cell phone store located in Chicago, IL. They offer a variety of services and features to enhance the customer experience. Customers can enjoy in-store pick-up, in-store shopping, and wheelchair-accessible entrances. Moreover, the store is LGBTQ+ friendly and provides a transgender safe space. Quick visits are also facilitated for those on the go.

The reviews from customers showcase the quality of service provided by T-Mobile:

  • Ronnie and the staff were attentive, knowledgeable, and tailored a perfect package. The service was exceptional.
  • Despite a negative experience at one location, the King 35 Drive store provided prompt and helpful service, showcasing mixed experiences with T-Mobile.
  • A customer expressed dissatisfaction with an uncooperative employee but hoped for a swift resolution from T-Mobile.
  • Customers praised the store for its outstanding customer service, with employees like Kenni making experiences pleasant and efficient.
T-Mobile

+1 312-658-0705

  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–6 PM
  • Sunday: 12–5 PM

8. T-Mobile

3.6/5 (More than 138 reviews)
129 N Wabash Ave, Chicago, IL 60602, United States
Cell phone store

Information and Reviews

T-Mobile is a renowned cell phone store located in Chicago, IL. The store offers a variety of service options including in-store pick-up and in-store shopping. Customers can benefit from amenities such as Wi-Fi during their visit.

With a rating of 3.6, T-Mobile has received feedback from 138 customers. Some key points from the customer reviews include:

  • Exceptional customer service provided by a staff member named James.
  • Quick and efficient service with a friendly welcome.
  • Complaints about long wait times, rude staff, and lack of knowledge.
  • Positive remarks about the helpful and friendly staff at the Chicago location.

Overall, T-Mobile strives to provide a mix of quality services while constantly working to improve the customer experience.

Verizon

+1 800-880-1077

  • Monday: 10 AM–5 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 9 AM–6 PM
  • Sunday: 10 AM–6 PM

9. Verizon

3.5/5 (More than 161 reviews)
1004 S Canal St, Chicago, IL 60607, United States
Cell phone store

Information and Reviews

Verizon is a renowned cell phone store located in Chicago, IL. Their services include delivery, in-store pick-up, and same-day delivery. For those needing it, they offer wheelchair-accessible car park and entrance. Customers can enjoy Wi-Fi while waiting for quick visits or making payments via cheques, credit cards, debit cards, and NFC mobile payments.

Here are some highlights from recent customer reviews:

  • Rude staff and unhelpful service, lacking in customer care.
  • Professional and helpful employees, disappointed with voice-mail notifications.
  • Exceptional service from Kia, making the customer feel valued and cared for.
  • Outstanding customer service by Kia, going above and beyond to ensure satisfaction.
Verizon

+1 800-880-1077

  • Monday: 10 AM–5 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–7 PM
  • Sunday: 10 AM–5 PM

10. Verizon

3.4/5 (More than 170 reviews)
810 W North Ave, Chicago, IL 60622, United States
Cell phone store

Information and Reviews

Verizon is a top-notch cell phone store located in Chicago, IL. They offer a wide range of services to ensure their customers have a seamless experience. Some of the key services include delivery, in-store pick-up, and same-day delivery. The store is also wheelchair-accessible, providing convenience and a welcoming environment for all customers.

Customers rave about the exceptional service they receive at Verizon. Here are some key points from the reviews:

  • Customers praise the store for its exceptional service and patience, especially mentioning the helpful staff members like Sylvestre and Juan.
  • Customers appreciate the detailed assistance provided by the staff, such as helping with phone set-ups and bill explanations.
  • Customers admire the professionalism and commitment of the staff, noting that they went above and beyond to ensure a positive experience.
  • Customers highlight the efficiency of the store, noting that they were able to quickly resolve issues and get back to enjoying their devices.

If you're looking for a reliable and customer-centric cell phone store, look no further than Verizon in Chicago. With a solid rating of 3.4 stars and glowing reviews, you can trust that you'll receive top-notch service for all your cell phone needs.

Verizon

+1 800-880-1077

  • Monday: 10 AM–5 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 9 AM–6 PM
  • Sunday: 10 AM–6 PM

11. Verizon

3.4/5 (More than 152 reviews)
36 S State St, Chicago, IL 60603, United States
Cell phone store

Information and Reviews

Verizon is a prominent cell phone store located in Chicago, IL. Offering a range of services, Verizon prides itself on providing quality products and assistance to customers. With a rating of 3.4 and 152 reviews, Verizon is known for its service options such as delivery and same-day delivery, as well as offering in-store pick-up. Customers have highlighted a few key points in their reviews, including:

  • Issues with billing and refund processes
  • Long wait times for simple transactions
  • Concerns regarding misinformation and lack of transparency
  • Disappointing customer service experiences

Despite these challenges, Verizon continues to serve its customers with dedication and commitment. If you are in need of cell phone services or products, make sure to check out Verizon's offerings.

Total by Verizon

+1 630-294-2380

  • Monday: 11 AM–7 PM
  • Tuesday: 11 AM–7 PM
  • Wednesday: 11 AM–7 PM
  • Thursday: 11 AM–7 PM
  • Friday: 11 AM–7 PM
  • Saturday: 11 AM–7 PM
  • Sunday: 11 AM–5 PM

12. Total by Verizon

4.0/5 (More than 4 reviews)
4547 N Broadway Unit B, Chicago, IL 60640, United States
Cell phone store

Information and Reviews

Total by Verizon is a reputable cell phone store located in Chicago, IL. They offer a range of service options including in-store pick-up and provide quick visit planning for their customers. Their store is equipped with a wheelchair-accessible entrance for enhanced accessibility. Customers can make payments using credit cards, debit cards, and NFC mobile payments.

With a rating of 4.0 stars, Total by Verizon has received positive reviews from satisfied customers. Here are key points from some recent reviews:

  • Wilson provided excellent assistance in finding products at great prices and guiding through the setup process.
  • One customer highly recommends the store for their excellent service and attention to detail.
  • Another customer praised the great network coverage and top-notch customer service.
  • There was a customer that did not leave a description but gave a 1-star rating.

For all your cell phone needs, look no further than Total by Verizon!

Cellular Group

+1 773-424-0992
Website not available

  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 11 AM–6 PM
  • Sunday: 11 AM–6 PM

13. Cellular Group

3.8/5 (More than 10 reviews)
5901 S Talman Ave, Chicago, IL 60629, United States
Cell phone store

Information and Reviews

Cellular Group is a top-rated cell phone store in Chicago, offering a range of services to meet all your mobile needs. Customers rave about the friendly staff, exceptional customer service, and great prices. Some key points from customer reviews include:

  • Professional and friendly service.
  • Great prices and warranty on products.
  • Helpful and accommodating staff.

Whether you need a new phone, accessories, or repairs, Cellular Group is the place to go. Visit them today and experience top-notch service in the world of mobile devices.

UScellular Business Office

+1 888-944-9400

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

14. UScellular Business Office

3.2/5 (More than 103 reviews)
8410 West Bryn Mawr Avenue, 8410 Floors: 1-11, Chicago, IL 60631, United States
Corporate campus

Information and Reviews

UScellular Business Office is a top-notch corporate campus located in Chicago, IL. They provide a wide range of services to cater to all your business needs. Whether you are looking for a reliable phone provider or seeking assistance with corporate solutions, UScellular Business Office has got you covered.

The sleek and modern design of the office space creates a professional atmosphere that is sure to impress clients and employees alike. The Wheelchair-accessible car park and Wheelchair-accessible entrance ensure that everyone can easily access the premises.

With a solid rating of 3.2 stars out of 5 from 103 reviews, customers have highlighted the following key points:

  • Excellent customer service
  • Fast and reliable phone network
  • Professional and efficient staff

Visit UScellular Business Office today and experience their exceptional services for yourself.

Total by Verizon

+1 872-281-7115

  • Monday: 11 AM–7 PM
  • Tuesday: 11 AM–7 PM
  • Wednesday: 11 AM–7 PM
  • Thursday: 11 AM–7 PM
  • Friday: 11 AM–7 PM
  • Saturday: 11 AM–7 PM
  • Sunday: 11 AM–5 PM

15. Total by Verizon

2.7/5 (More than 3 reviews)
4301 S Ashland Ave, Chicago, IL 60609, United States
Cell phone store

Information and Reviews

Total by Verizon is a well-known cell phone store located in Chicago, IL. They offer a variety of services and features to ensure customers have a positive experience. Some of the services and features include in-store pick-up, wheelchair-accessible entrance, and Wi-Fi amenities. Customers can expect a quick visit and easily make payments with credit or debit cards.

With a rating of 2.7, customers have shared their experiences at Total by Verizon. Here are some key points from their reviews:

  • No tiene buena señal. Tengo que apagar el teléfono, y poco a poco vuelve a activarce
  • Very helpful
  • Disappointing experience

Overall, Total by Verizon strives to provide excellent service and assistance to all customers who visit their store.

National Wireless Ventures, LLC

+1 224-456-7693

  • Monday: 7 AM–8 PM
  • Tuesday: 7 AM–8 PM
  • Wednesday: 7 AM–8 PM
  • Thursday: 7 AM–8 PM
  • Friday: 7 AM–8 PM
  • Saturday: 7 AM–8 PM
  • Sunday: 7 AM–8 PM

16. National Wireless Ventures, LLC

0.0/5 (More than 0 reviews)
505 N Lake Shore Dr, Chicago, IL 60611, United States
Cell phone store

Information and Reviews

National Wireless Ventures, LLC is a leading cell phone store located in Chicago, IL. They offer a wide range of services to meet all your wireless needs. Whether you are looking to upgrade your phone, switch carriers, or simply accessorize your device, they have you covered.

Customers have raved about the exceptional service they receive at National Wireless Ventures, LLC. Here are some key points from their reviews:

  • Knowledgeable and friendly staff
  • Quick and efficient service
  • Wide selection of phones and accessories

Visit National Wireless Ventures, LLC today to experience top-notch service and find the perfect solution for all your cell phone needs.

Map of Cell Carriers in Chicago

When it comes to staying connected in Chicago, having a reliable cell carrier is essential. Whether you're a resident or just visiting the city, it's crucial to know which companies have the strongest coverage in each neighborhood. Check out the map below to see a comprehensive guide to all the cell carriers throughout Chicago.

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