The 16 Best Cell Carriers in Chicago

Chicago residents looking for the best cell carrier options in the area need look no further. With a plethora of choices available, finding the perfect fit for your needs can be overwhelming. That's where this comprehensive guide comes in handy.
Whether you're in need of reliable coverage, affordable plans, or top-notch customer service, choosing the right cell carrier in Chicago is essential for staying connected. Take the guesswork out of the equation and compare the top providers with our list below.
- Verizon Wireless - Known for excellent coverage and reliability.
- AT&T - Offers a wide range of plan options and perks.
- T-Mobile - Known for affordable plans and unlimited data options.
- Sprint - Offers competitive prices and deals for new customers.
Don't settle for subpar cell service in the Windy City. Find the perfect carrier for your needs with our list of the best cell carriers in Chicago.

- Monday: 11 AM–7 PM
- Tuesday: 11 AM–7 PM
- Wednesday: 11 AM–7 PM
- Thursday: 11 AM–7 PM
- Friday: 11 AM–7 PM
- Saturday: 11 AM–7 PM
- Sunday: Closed
1. Air Tec Wireless, Inc
Information and Reviews
Some key points from customer reviews include:
- Great customer support and caring staff
- Quick and efficient repair services
- Reasonable prices and fair treatment
Customers appreciate the original Apple parts used and the overall trust they have in the store for all their tech needs. Whether you need a phone fixed, unlocked, or you're looking to buy a new device, Air Tec Wireless, Inc is the place to go for quality service and products.

- Monday: Closed
- Tuesday: 8 AM–5 PM
- Wednesday: 8 AM–5 PM
- Thursday: 8 AM–5 PM
- Friday: 8 AM–5 PM
- Saturday: Closed
- Sunday: Closed
2. AT&T Store
Information and Reviews
With a rating of 4.6, this store has received glowing reviews from satisfied customers. Some key points from their reviews are:
- Professional and helpful staff, particularly Zachary and Caleb
- Efficient and friendly service, especially from Graham and Ryan
- Great experience in choosing and setting up new phones

- Monday: 11 AM–7 PM
- Tuesday: 11 AM–7 PM
- Wednesday: 11 AM–7 PM
- Thursday: 11 AM–7 PM
- Friday: 11 AM–7 PM
- Saturday: 11 AM–7 PM
- Sunday: 11 AM–5 PM
3. Total by Verizon
Information and Reviews
With a stellar rating of 4.9 stars based on 36 reviews, it's no surprise that customers have great things to say about Total by Verizon. Here are some key points summarizing their feedback:
- Adolfo is the best in the business, providing excellent deals and a great experience.
- Customers appreciate the friendly and helpful service from employees like Ramona, Liz, and Mr. Alanson.
- The staff at Total by Verizon go above and beyond to ensure customer satisfaction and provide top-notch assistance.
Visit Total by Verizon for all your cell phone needs and experience exceptional service and quality products!

- Monday: 10 AM–6 PM
- Tuesday: 10 AM–8 PM
- Wednesday: 10 AM–8 PM
- Thursday: 10 AM–8 PM
- Friday: 10 AM–8 PM
- Saturday: 10 AM–7 PM
- Sunday: 10 AM–6 PM
4. AT&T Store
Information and Reviews
With a rating of 4.3, it's no wonder customers have left glowing reviews for AT&T Store. Here are some key points from the customer reviews:
- Liliana provided excellent service with attentiveness, professionalism, and dedication. She made the experience the best and is highly recommended.
- Fabulous Fabian was extremely efficient and helpful, going above and beyond in a time of need.
- Customers were impressed with the incredible teamwork and customer service at this location, especially mentioning helpful staff like Brenda, Ish, Eric, and Melissa.
- The positive attitudes and willingness to go above and beyond for customers, even for non-sales related issues, were greatly appreciated.
For top-notch service and a customer-centric approach, look no further than AT&T Store!

- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–7 PM
- Sunday: Closed
5. AT&T Store
Information and Reviews
With a rating of 4.2, based on 97 reviews, here are some key points summarizing customer experiences:
- A customer had trouble with unauthorized plan changes but praised the staff for finally fixing the issue after persistent follow-ups.
- Another customer highlighted the exceptional service of an employee named Davis, who went above and beyond to help them after their phone was stolen.
- One customer felt they were scammed out of $800 during a free upgrade and received no assistance from the store or AT&T.
- Multiple customers reported issues with unauthorized changes to their accounts and added fees without consent, leading to a frustrating experience.

- Monday: 11 AM–7 PM
- Tuesday: 11 AM–7 PM
- Wednesday: 11 AM–7 PM
- Thursday: 11 AM–7 PM
- Friday: 11 AM–7 PM
- Saturday: 11 AM–7 PM
- Sunday: 11 AM–5 PM
6. Total by Verizon
Information and Reviews
With a rating of 4.5 stars, the store has received positive reviews from customers. Here are some key points from their feedback:
- Knowledgeable and personable store manager providing information on promos and services.
- Great deals on phones with transfer of numbers and identification.
- Exceptional customer service and affordable plans with Verizon 5G services.
Customers have praised the store for its exceptional service and great offers. Whether you are looking to upgrade your phone or switch to a better service provider, Total by Verizon is a top choice in Chicago.

- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–6 PM
- Sunday: 12–5 PM
7. T-Mobile
Information and Reviews
The reviews from customers showcase the quality of service provided by T-Mobile:
- Ronnie and the staff were attentive, knowledgeable, and tailored a perfect package. The service was exceptional.
- Despite a negative experience at one location, the King 35 Drive store provided prompt and helpful service, showcasing mixed experiences with T-Mobile.
- A customer expressed dissatisfaction with an uncooperative employee but hoped for a swift resolution from T-Mobile.
- Customers praised the store for its outstanding customer service, with employees like Kenni making experiences pleasant and efficient.

- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–6 PM
- Sunday: 12–5 PM
8. T-Mobile
Information and Reviews
With a rating of 3.6, T-Mobile has received feedback from 138 customers. Some key points from the customer reviews include:
- Exceptional customer service provided by a staff member named James.
- Quick and efficient service with a friendly welcome.
- Complaints about long wait times, rude staff, and lack of knowledge.
- Positive remarks about the helpful and friendly staff at the Chicago location.
Overall, T-Mobile strives to provide a mix of quality services while constantly working to improve the customer experience.

- Monday: 10 AM–5 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 9 AM–6 PM
- Sunday: 10 AM–6 PM
9. Verizon
Information and Reviews
Here are some highlights from recent customer reviews:
- Rude staff and unhelpful service, lacking in customer care.
- Professional and helpful employees, disappointed with voice-mail notifications.
- Exceptional service from Kia, making the customer feel valued and cared for.
- Outstanding customer service by Kia, going above and beyond to ensure satisfaction.

- Monday: 10 AM–5 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–7 PM
- Sunday: 10 AM–5 PM
10. Verizon
Information and Reviews
Customers rave about the exceptional service they receive at Verizon. Here are some key points from the reviews:
- Customers praise the store for its exceptional service and patience, especially mentioning the helpful staff members like Sylvestre and Juan.
- Customers appreciate the detailed assistance provided by the staff, such as helping with phone set-ups and bill explanations.
- Customers admire the professionalism and commitment of the staff, noting that they went above and beyond to ensure a positive experience.
- Customers highlight the efficiency of the store, noting that they were able to quickly resolve issues and get back to enjoying their devices.
If you're looking for a reliable and customer-centric cell phone store, look no further than Verizon in Chicago. With a solid rating of 3.4 stars and glowing reviews, you can trust that you'll receive top-notch service for all your cell phone needs.

- Monday: 10 AM–5 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 9 AM–6 PM
- Sunday: 10 AM–6 PM
11. Verizon
Information and Reviews
- Issues with billing and refund processes
- Long wait times for simple transactions
- Concerns regarding misinformation and lack of transparency
- Disappointing customer service experiences
Despite these challenges, Verizon continues to serve its customers with dedication and commitment. If you are in need of cell phone services or products, make sure to check out Verizon's offerings.

- Monday: 11 AM–7 PM
- Tuesday: 11 AM–7 PM
- Wednesday: 11 AM–7 PM
- Thursday: 11 AM–7 PM
- Friday: 11 AM–7 PM
- Saturday: 11 AM–7 PM
- Sunday: 11 AM–5 PM
12. Total by Verizon
Information and Reviews
With a rating of 4.0 stars, Total by Verizon has received positive reviews from satisfied customers. Here are key points from some recent reviews:
- Wilson provided excellent assistance in finding products at great prices and guiding through the setup process.
- One customer highly recommends the store for their excellent service and attention to detail.
- Another customer praised the great network coverage and top-notch customer service.
- There was a customer that did not leave a description but gave a 1-star rating.
For all your cell phone needs, look no further than Total by Verizon!

- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 11 AM–6 PM
- Sunday: 11 AM–6 PM
13. Cellular Group
Information and Reviews
- Professional and friendly service.
- Great prices and warranty on products.
- Helpful and accommodating staff.
Whether you need a new phone, accessories, or repairs, Cellular Group is the place to go. Visit them today and experience top-notch service in the world of mobile devices.

- Monday: 8 AM–5 PM
- Tuesday: 8 AM–5 PM
- Wednesday: 8 AM–5 PM
- Thursday: 8 AM–5 PM
- Friday: 8 AM–5 PM
- Saturday: Closed
- Sunday: Closed
14. UScellular Business Office
Information and Reviews
The sleek and modern design of the office space creates a professional atmosphere that is sure to impress clients and employees alike. The Wheelchair-accessible car park and Wheelchair-accessible entrance ensure that everyone can easily access the premises.
With a solid rating of 3.2 stars out of 5 from 103 reviews, customers have highlighted the following key points:
- Excellent customer service
- Fast and reliable phone network
- Professional and efficient staff
Visit UScellular Business Office today and experience their exceptional services for yourself.

- Monday: 11 AM–7 PM
- Tuesday: 11 AM–7 PM
- Wednesday: 11 AM–7 PM
- Thursday: 11 AM–7 PM
- Friday: 11 AM–7 PM
- Saturday: 11 AM–7 PM
- Sunday: 11 AM–5 PM
15. Total by Verizon
Information and Reviews
With a rating of 2.7, customers have shared their experiences at Total by Verizon. Here are some key points from their reviews:
- No tiene buena señal. Tengo que apagar el teléfono, y poco a poco vuelve a activarce
- Very helpful
- Disappointing experience
Overall, Total by Verizon strives to provide excellent service and assistance to all customers who visit their store.

- Monday: 7 AM–8 PM
- Tuesday: 7 AM–8 PM
- Wednesday: 7 AM–8 PM
- Thursday: 7 AM–8 PM
- Friday: 7 AM–8 PM
- Saturday: 7 AM–8 PM
- Sunday: 7 AM–8 PM
16. National Wireless Ventures, LLC
Information and Reviews
Customers have raved about the exceptional service they receive at National Wireless Ventures, LLC. Here are some key points from their reviews:
- Knowledgeable and friendly staff
- Quick and efficient service
- Wide selection of phones and accessories
Visit National Wireless Ventures, LLC today to experience top-notch service and find the perfect solution for all your cell phone needs.
Map of Cell Carriers in Chicago
When it comes to staying connected in Chicago, having a reliable cell carrier is essential. Whether you're a resident or just visiting the city, it's crucial to know which companies have the strongest coverage in each neighborhood. Check out the map below to see a comprehensive guide to all the cell carriers throughout Chicago.

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