The 16 Best Cell Phone Companies in Chicago

When searching for the best cell phone company in Chicago, it's important to consider a variety of factors such as coverage, plans, pricing, and customer service. With so many options available, it can be overwhelming to choose the right provider.
Whether you're looking for a new phone, a new plan, or simply want to switch providers, Chicago's cell phone companies offer a range of options to meet your needs. From major carriers to smaller, regional providers, there is something for everyone in this bustling city.
- Wide coverage area
- Competitive pricing
- High-speed data options
- Flexible plans
- Knowledgeable customer service
- Latest phone models available
Explore the list below of the 16 best cell phone companies in Chicago to help you make an informed decision for your next cell phone provider.
- 1. Verizon
- 2. Verizon
- 3. iConnect
- 4. Air Tec Wireless, Inc
- 5. Pilsen cellular
- 6. Cellstar Wireless
- 7. T-Mobile Experience Store
- 8. T-Mobile
- 9. T-Mobile
- 10. Verizon
- 11. Verizon
- 12. Verizon
- 13. Cellular Group
- 14. National Wireless Ventures, LLC
- 15. Iphone Suppliers Inc
- 16. MONSTER MOBILE

- Monday: 9 AM–9 PM
- Tuesday: 9 AM–9 PM
- Wednesday: 9 AM–9 PM
- Thursday: 9 AM–9 PM
- Friday: 9 AM–9 PM
- Saturday: 9 AM–9 PM
- Sunday: 11 AM–6 PM
1. Verizon
Information and Reviews
With a high rating of 4.8 stars out of 5, Verizon has received positive feedback from its customers. Reviewers have highlighted the following key points:
- Outstanding customer service with knowledgeable and helpful staff
- Honesty and professionalism from employees like Edyta and Patrick
- Peter's excellent customer service and willingness to help customers save money
- Professional and friendly service from Ron, ensuring customers' needs are met
Overall, Verizon is a reputable cell phone store with a focus on customer satisfaction and quality service. Customers appreciate the helpful and friendly staff who go above and beyond to meet their needs.

- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–7 PM
- Sunday: 11 AM–5 PM
2. Verizon
Information and Reviews
Customers have left positive reviews praising the store for its excellent customer service and knowledgeable staff. Some key points from the reviews include:
- I went in for an upgrade and received what I needed without any upselling.
- The staff was cordial, remarkably pleasant, and beyond helpful.
- Patience and troubleshooting skills were highlighted in helping activate a new phone.
- Great deals and quick service were provided by the staff.
With a rating of 4.7 stars, Verizon continues to be a top choice for customers looking for quality service and assistance with their cell phone needs.

- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–7 PM
- Sunday: 10 AM–5 PM
3. iConnect
Information and Reviews
With a remarkable rating of 4.8 stars based on 216 reviews, iConnect has garnered positive feedback from satisfied customers. Here are some key points highlighted in the reviews:
- Professional and respectful customer service.
- Efficient repair services that solve technical issues successfully.
- Convenient one-stop-shop for all your cell phone needs.
- Knowledgeable staff who provide assistance according to customers' needs and preferences.
If you are in need of reliable cell phone services, visit iConnect for a seamless and satisfactory experience.

- Monday: 11 AM–7 PM
- Tuesday: 11 AM–7 PM
- Wednesday: 11 AM–7 PM
- Thursday: 11 AM–7 PM
- Friday: 11 AM–7 PM
- Saturday: 11 AM–7 PM
- Sunday: Closed
4. Air Tec Wireless, Inc
Information and Reviews
- Extremely caring owner who goes above and beyond to fix any issues
- Great customer support and attentive staff who listen to your needs
- Competitive prices and quick turnaround time for repairs
Whether you need a quick fix, a brand new phone, or reliable tech advice, Air Tec Wireless, Inc is the place to go for all your electronic needs. Visit their website or stop by their store to experience the excellent service for yourself!

- Monday: 11 AM–6 PM
- Tuesday: 11 AM–6 PM
- Wednesday: 11 AM–6 PM
- Thursday: 11 AM–6 PM
- Friday: 11 AM–6 PM
- Saturday: 11 AM–6 PM
- Sunday: Closed
5. Pilsen cellular
Information and Reviews
Some key points from customer reviews include:
- Alex did an incredible job on the two iPhones, showing extreme knowledge and reliability in his repairs.
- Customers praise the excellent service and great deals they receive at Pilsen Cellular, saving them money and providing high-quality service.
- The staff at Pilsen Cellular are not only skilled in phone repairs but also provide entertainment and humor to make the experience enjoyable for customers.
- Customers appreciate the quick service and competitive prices they receive at Pilsen Cellular, making them a go-to spot for all their cell phone needs.
If you are in need of quick, reliable repair services for your cell phone, Pilsen Cellular is the place to go. With a credit cards, debit cards, and NFC mobile payments accepted, convenient kerbside pickup, and in-store pick-up options, they make the repair process easy and stress-free for their customers. Visit Pilsen Cellular today for all your cell phone needs!

- Monday: 9 AM–8 PM
- Tuesday: 9 AM–8 PM
- Wednesday: 9 AM–8 PM
- Thursday: 9 AM–8 PM
- Friday: 9 AM–8 PM
- Saturday: Closed
- Sunday: 9 AM–7 PM
6. Cellstar Wireless
Information and Reviews
Here are some summarized customer reviews:
- Knowledgeable staff, friendly service, no pressure to buy.
- Great customer service, very helpful and reasonable prices.
- Bad experience with screen repair, lack of professionalism and follow-up.
- Awesome customer service, quick and reasonable prices.

- Monday: 10 AM–8 PM
- Tuesday: 10 AM–8 PM
- Wednesday: 10 AM–8 PM
- Thursday: 10 AM–8 PM
- Friday: 10 AM–8 PM
- Saturday: 10 AM–7 PM
- Sunday: 11 AM–6 PM
7. T-Mobile Experience Store
Information and Reviews
Here are some key points from customer reviews:
- Knowledgeable expert helped save money compared to competitors
- Quick and professional screen replacement service
- Staff are friendly, kind, and provide excellent service
- Efficient setup of new phones and thorough answers to customer questions
Experience the exceptional service at T-Mobile Experience Store and get the best out of your cell phone needs. Visit them today!

- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–6 PM
- Sunday: 12–5 PM
8. T-Mobile
Information and Reviews
- Ronnie and the staff were amazing to work with, providing tailored solutions to customers' needs.
- Customers appreciated the dedication and exceptional support received from the mobile experts like Ronnie and store managers like Freddy.
- Some clients had mixed experiences with different locations, praising one store for prompt service while criticizing another for unhelpful behavior.

- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–6 PM
- Sunday: 12–5 PM
9. T-Mobile
Information and Reviews
With a rating of 3.6, based on 138 reviews, T-Mobile has received both positive and negative feedback from customers. Here are some key points summarizing the reviews:
- James from T-Mobile provided exceptional customer service, going above and beyond to assist customers even after closing hours.
- Customers have praised the friendly welcome and cleanliness of the store, making their shopping experience pleasant.
- On the downside, some customers have complained about long wait times, rude staff, and lack of product knowledge, urging for improvements in service quality.
- Despite mixed reviews, customers have highlighted the helpfulness and friendliness of the staff, making T-Mobile a preferred choice for some.

- Monday: 10 AM–5 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 9 AM–6 PM
- Sunday: 10 AM–6 PM
10. Verizon
Information and Reviews
Some customer reviews highlight the exceptional service provided by the staff at Verizon:
- Rude stuff, didn’t fix my problem, i think lady(don’t remember her name) was too lazy to help me.
- Jacqueline Gallwgos and Tabish were very professional and helpful, but I am disappointed that I don't get voice-mail notifications.
- Exceptional Service by Kia at Verizon! Recently visited the Verizon store close to closing time, and I was fortunate enough to be assisted by an employee named Kia.
- Having problems at other stores and with customer service number. But this store on Canal Street I had awesome service by Cesar very patient knowledgeable and friendly.
With a rating of 3.5 stars and a total of 161 reviews, Verizon strives to provide top-notch customer service and technical support to ensure a seamless experience for all customers. Visit Verizon today for all your cell phone needs!

- Monday: 10 AM–5 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–7 PM
- Sunday: 10 AM–5 PM
11. Verizon
Information and Reviews
Customers rave about the exceptional service they receive at Verizon. Here are some key points from their reviews:
- I had the best experience with Sylvestre! He went above and beyond in helping me with setting up my new phone and trading in my old phone.
- Had the best experience with Sylvester in the store on Sunday. My phone screen stopped working unexpectedly and he assisted me for over 2 hours through a multi-step process of getting a new one the same day.
- Amazing customer service!!! I would like to specifically mention Kevin, Nick, Juan, and Claribel who took hours out of their day and helped me resolve a very complicated issue and negative experience I previously had with a third-party retailer.
- Stopped by the store to get a new phone. Sylvester was great! I had some questions about contract terms and he gave me simple explanations that really reassured me.
With a solid rating of 3.4, Verizon stands out as a reliable and customer-friendly cell phone store. Visit them today for all your cell phone needs!

- Monday: 10 AM–5 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 9 AM–6 PM
- Sunday: 10 AM–6 PM
12. Verizon
Information and Reviews
The store has received mixed reviews from customers. Here are some key points summarizing their experiences:
- Issues with purchases and payment plans, leading to incorrect charges and long hours spent with customer service.
- Good range of phone accessories available, but long wait times and lack of organization during transactions.
- Problems with offers and lack of customer service and ownership from store employees and management.
- Quick service for purchasing a new phone, but discrepancies in billing with added charges for services not requested.
Despite these mixed reviews, Verizon continues to serve its customers with a variety of options and amenities to make their shopping experience as seamless as possible.

- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 11 AM–6 PM
- Sunday: 11 AM–6 PM
13. Cellular Group
Information and Reviews
Some key points from customer reviews:
- Don't go to this place, they will rip you off and try to overprice depending on who you are. Worst service ever.
- The worst service I've ever experienced. Couldn't get a hold of anybody.
- Great service, professionals, and good stuff. Very friendly people and exceptional customer service.
- Great staff and service. 5 stars all the way!
With great service and a variety of products available, Cellular Group is a go-to place for all your cell phone needs.

- Monday: 7 AM–8 PM
- Tuesday: 7 AM–8 PM
- Wednesday: 7 AM–8 PM
- Thursday: 7 AM–8 PM
- Friday: 7 AM–8 PM
- Saturday: 7 AM–8 PM
- Sunday: 7 AM–8 PM
14. National Wireless Ventures, LLC
Information and Reviews
- Excellent customer service
- Wide selection of phones
- Quick repair services
Visit National Wireless Ventures, LLC to experience top-notch service and find the perfect cell phone for your needs!
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
15. Iphone Suppliers Inc
Information and Reviews
The business offers a wide range of services, from selling the latest iPhone models to providing expert advice on choosing the right phone plan. Their knowledgeable staff is always ready to assist customers with any questions or concerns they may have.
Customer Reviews:
- Great selection of phones and accessories.
- Knowledgeable staff who provide excellent customer service.
- Convenient location and hours make it easy to shop.
Whether you're looking to upgrade your phone or simply need help troubleshooting an issue, Iphone Suppliers Inc is the go-to destination for all your cell phone needs. Visit their website or give them a call to learn more about the services they offer.

- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–7 PM
- Sunday: Closed
16. MONSTER MOBILE
Information and Reviews
The MONSTER MOBILE store has received rave reviews from satisfied customers. Some key points from the reviews include:
- Great selection of phones and accessories
- Knowledgeable and friendly staff
- Competitive prices
With a rating of 5.0 stars, it's clear that MONSTER MOBILE is a top choice for all your cell phone needs. Whether you're looking for a new device or need assistance with your current one, this store has you covered. Visit today and experience the excellent service for yourself!
Map of Cell Phone Companies in Chicago
Planning a trip to Chicago and need to stay connected? Look no further! Below is a map detailing all the cell phone companies in Chicago, so you can easily locate the nearest store for any of your mobile needs. Whether you're looking to upgrade your device or switch providers, this map has got you covered.
Related Services