The 16 Best Cell Phone Companies in Chicago

Verizon

When searching for the best cell phone company in Chicago, it's important to consider a variety of factors such as coverage, plans, pricing, and customer service. With so many options available, it can be overwhelming to choose the right provider.

Whether you're looking for a new phone, a new plan, or simply want to switch providers, Chicago's cell phone companies offer a range of options to meet your needs. From major carriers to smaller, regional providers, there is something for everyone in this bustling city.

  • Wide coverage area
  • Competitive pricing
  • High-speed data options
  • Flexible plans
  • Knowledgeable customer service
  • Latest phone models available

Explore the list below of the 16 best cell phone companies in Chicago to help you make an informed decision for your next cell phone provider.

Verizon

+1 773-930-3011

  • Monday: 9 AM–9 PM
  • Tuesday: 9 AM–9 PM
  • Wednesday: 9 AM–9 PM
  • Thursday: 9 AM–9 PM
  • Friday: 9 AM–9 PM
  • Saturday: 9 AM–9 PM
  • Sunday: 11 AM–6 PM

1. Verizon

4.8/5 (More than 353 reviews)
6340 N Northwest Hwy, Chicago, IL 60631, United States
Cell phone store

Information and Reviews

Verizon is a well-known cell phone store located in Chicago, IL. The store offers a variety of service options for customers, including Kerbside pickup and In-store pick-up. Additionally, they provide wheelchair-accessible car park and entrance for those in need of accessibility accommodations. Customers can also take advantage of the repair services offered at the store.

With a high rating of 4.8 stars out of 5, Verizon has received positive feedback from its customers. Reviewers have highlighted the following key points:

  • Outstanding customer service with knowledgeable and helpful staff
  • Honesty and professionalism from employees like Edyta and Patrick
  • Peter's excellent customer service and willingness to help customers save money
  • Professional and friendly service from Ron, ensuring customers' needs are met

Overall, Verizon is a reputable cell phone store with a focus on customer satisfaction and quality service. Customers appreciate the helpful and friendly staff who go above and beyond to meet their needs.

Verizon

+1 773-754-8115

  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–7 PM
  • Sunday: 11 AM–5 PM

2. Verizon

4.7/5 (More than 429 reviews)
6355 N Broadway, Chicago, IL 60660, United States
Cell phone store

Information and Reviews

Verizon is a well-known cell phone store located in Chicago, offering a variety of service options that include in-store pick-up, in-store shopping, and repair services. The store is also known for its wheelchair-accessible entrance and seating, making it accessible to all customers.

Customers have left positive reviews praising the store for its excellent customer service and knowledgeable staff. Some key points from the reviews include:

  • I went in for an upgrade and received what I needed without any upselling.
  • The staff was cordial, remarkably pleasant, and beyond helpful.
  • Patience and troubleshooting skills were highlighted in helping activate a new phone.
  • Great deals and quick service were provided by the staff.

With a rating of 4.7 stars, Verizon continues to be a top choice for customers looking for quality service and assistance with their cell phone needs.

iConnect

+1 773-888-6200

  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–7 PM
  • Sunday: 10 AM–5 PM

3. iConnect

4.8/5 (More than 216 reviews)
3362 W Chicago Ave, Chicago, IL 60651, United States
Cell phone store

Information and Reviews

iConnect is a reputable cell phone store located in Chicago, IL. They offer a variety of services to meet all your mobile device needs. Some of the services and features offered by iConnect include repair services, in-store pick-up, and in-store shopping. Customers can enjoy quick visits for efficient service. They accept various forms of payment, including credit cards, debit cards, and NFC mobile payments.

With a remarkable rating of 4.8 stars based on 216 reviews, iConnect has garnered positive feedback from satisfied customers. Here are some key points highlighted in the reviews:

  • Professional and respectful customer service.
  • Efficient repair services that solve technical issues successfully.
  • Convenient one-stop-shop for all your cell phone needs.
  • Knowledgeable staff who provide assistance according to customers' needs and preferences.

If you are in need of reliable cell phone services, visit iConnect for a seamless and satisfactory experience.

Air Tec Wireless, Inc

+1 312-445-9594

  • Monday: 11 AM–7 PM
  • Tuesday: 11 AM–7 PM
  • Wednesday: 11 AM–7 PM
  • Thursday: 11 AM–7 PM
  • Friday: 11 AM–7 PM
  • Saturday: 11 AM–7 PM
  • Sunday: Closed

4. Air Tec Wireless, Inc

4.7/5 (More than 362 reviews)
410 S Clark St, Chicago, IL 60605, United States
Cell phone store

Information and Reviews

Air Tec Wireless, Inc is a top-notch cell phone store located in Chicago, offering a wide range of services to meet all your electronic needs. With a stellar rating of 4.7 stars, customers rave about the exceptional customer service and quality repairs they receive. Here are some key points from recent reviews:

  • Extremely caring owner who goes above and beyond to fix any issues
  • Great customer support and attentive staff who listen to your needs
  • Competitive prices and quick turnaround time for repairs

Whether you need a quick fix, a brand new phone, or reliable tech advice, Air Tec Wireless, Inc is the place to go for all your electronic needs. Visit their website or stop by their store to experience the excellent service for yourself!

Pilsen cellular

+1 773-927-7575

  • Monday: 11 AM–6 PM
  • Tuesday: 11 AM–6 PM
  • Wednesday: 11 AM–6 PM
  • Thursday: 11 AM–6 PM
  • Friday: 11 AM–6 PM
  • Saturday: 11 AM–6 PM
  • Sunday: Closed

5. Pilsen cellular

4.9/5 (More than 120 reviews)
1657 W Cermak Rd, Chicago, IL 60608, United States
Cell phone store

Information and Reviews

Pilsen Cellular is a top-rated cell phone store located in Chicago, IL. They offer a variety of services and features that make them stand out among their competitors. Customers rave about the excellent service and quality repairs they receive at this establishment.

Some key points from customer reviews include:

  • Alex did an incredible job on the two iPhones, showing extreme knowledge and reliability in his repairs.
  • Customers praise the excellent service and great deals they receive at Pilsen Cellular, saving them money and providing high-quality service.
  • The staff at Pilsen Cellular are not only skilled in phone repairs but also provide entertainment and humor to make the experience enjoyable for customers.
  • Customers appreciate the quick service and competitive prices they receive at Pilsen Cellular, making them a go-to spot for all their cell phone needs.

If you are in need of quick, reliable repair services for your cell phone, Pilsen Cellular is the place to go. With a credit cards, debit cards, and NFC mobile payments accepted, convenient kerbside pickup, and in-store pick-up options, they make the repair process easy and stress-free for their customers. Visit Pilsen Cellular today for all your cell phone needs!

Cellstar Wireless

+1 773-754-7753
Website not available

  • Monday: 9 AM–8 PM
  • Tuesday: 9 AM–8 PM
  • Wednesday: 9 AM–8 PM
  • Thursday: 9 AM–8 PM
  • Friday: 9 AM–8 PM
  • Saturday: Closed
  • Sunday: 9 AM–7 PM

6. Cellstar Wireless

4.6/5 (More than 69 reviews)
1409 W Morse Ave, Chicago, IL 60626, United States
Cell phone store

Information and Reviews

Cellstar Wireless is a renowned cell phone store located in Chicago, Illinois. They offer a wide range of services, including repair services for all your cell phone needs. Customers have praised the quick visit planning option and the small business atmosphere at Cellstar Wireless.

Here are some summarized customer reviews:

  • Knowledgeable staff, friendly service, no pressure to buy.
  • Great customer service, very helpful and reasonable prices.
  • Bad experience with screen repair, lack of professionalism and follow-up.
  • Awesome customer service, quick and reasonable prices.
T-Mobile Experience Store

+1 872-910-0583

  • Monday: 10 AM–8 PM
  • Tuesday: 10 AM–8 PM
  • Wednesday: 10 AM–8 PM
  • Thursday: 10 AM–8 PM
  • Friday: 10 AM–8 PM
  • Saturday: 10 AM–7 PM
  • Sunday: 11 AM–6 PM

7. T-Mobile Experience Store

4.8/5 (More than 22 reviews)
4 E Cedar St, Chicago, IL 60611, United States
Cell phone store

Information and Reviews

T-Mobile Experience Store is a top-rated cell phone store located in Chicago, IL. They offer a variety of services and features that make them stand out. Customers praise the store for its knowledgeable staff, excellent customer service, and great deals.

Here are some key points from customer reviews:

  • Knowledgeable expert helped save money compared to competitors
  • Quick and professional screen replacement service
  • Staff are friendly, kind, and provide excellent service
  • Efficient setup of new phones and thorough answers to customer questions

Experience the exceptional service at T-Mobile Experience Store and get the best out of your cell phone needs. Visit them today!

T-Mobile

+1 312-727-0240

  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–6 PM
  • Sunday: 12–5 PM

8. T-Mobile

3.8/5 (More than 128 reviews)
36 S State St, Chicago, IL 60603, United States
Cell phone store

Information and Reviews

T-Mobile is a top-notch cell phone store located in Chicago, IL. They offer a variety of service options including in-store pick-up and shopping. Customers can enjoy amenities like Wi-Fi while visiting the store. The staff at T-Mobile is known for being LGBTQ+ friendly and providing a transgender safe space for all customers.

  • Ronnie and the staff were amazing to work with, providing tailored solutions to customers' needs.
  • Customers appreciated the dedication and exceptional support received from the mobile experts like Ronnie and store managers like Freddy.
  • Some clients had mixed experiences with different locations, praising one store for prompt service while criticizing another for unhelpful behavior.
T-Mobile

+1 312-658-0705

  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–6 PM
  • Sunday: 12–5 PM

9. T-Mobile

3.6/5 (More than 138 reviews)
129 N Wabash Ave, Chicago, IL 60602, United States
Cell phone store

Information and Reviews

T-Mobile is a renowned cell phone store located in Chicago, offering a variety of service options such as in-store pick-up and in-store shopping. The store is known for its accessibility with wheelchair-accessible entrance and amenities including Wi-Fi for customers. T-Mobile prides itself on being an LGBTQ+ friendly and Transgender safe space, creating a welcoming environment for all. Customers appreciate the quick visit planning option available at T-Mobile.

With a rating of 3.6, based on 138 reviews, T-Mobile has received both positive and negative feedback from customers. Here are some key points summarizing the reviews:

  • James from T-Mobile provided exceptional customer service, going above and beyond to assist customers even after closing hours.
  • Customers have praised the friendly welcome and cleanliness of the store, making their shopping experience pleasant.
  • On the downside, some customers have complained about long wait times, rude staff, and lack of product knowledge, urging for improvements in service quality.
  • Despite mixed reviews, customers have highlighted the helpfulness and friendliness of the staff, making T-Mobile a preferred choice for some.
Verizon

+1 800-880-1077

  • Monday: 10 AM–5 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 9 AM–6 PM
  • Sunday: 10 AM–6 PM

10. Verizon

3.5/5 (More than 161 reviews)
1004 S Canal St, Chicago, IL 60607, United States
Cell phone store

Information and Reviews

Verizon is a leading cell phone store located in Chicago, IL. The store offers a variety of service options like delivery, in-store pick-up, and same-day delivery to ensure a convenient shopping experience for customers. They also provide accessibility features such as wheelchair-accessible parking and entrance. Customers can enjoy Wi-Fi amenities while browsing through the store's wide selection of mobile devices and accessories.

Some customer reviews highlight the exceptional service provided by the staff at Verizon:

  • Rude stuff, didn’t fix my problem, i think lady(don’t remember her name) was too lazy to help me.
  • Jacqueline Gallwgos and Tabish were very professional and helpful, but I am disappointed that I don't get voice-mail notifications.
  • Exceptional Service by Kia at Verizon! Recently visited the Verizon store close to closing time, and I was fortunate enough to be assisted by an employee named Kia.
  • Having problems at other stores and with customer service number. But this store on Canal Street I had awesome service by Cesar very patient knowledgeable and friendly.

With a rating of 3.5 stars and a total of 161 reviews, Verizon strives to provide top-notch customer service and technical support to ensure a seamless experience for all customers. Visit Verizon today for all your cell phone needs!

Verizon

+1 800-880-1077

  • Monday: 10 AM–5 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–7 PM
  • Sunday: 10 AM–5 PM

11. Verizon

3.4/5 (More than 170 reviews)
810 W North Ave, Chicago, IL 60622, United States
Cell phone store

Information and Reviews

Verizon is a top-notch cell phone store located in Chicago, IL. They offer a range of service options such as delivery, in-store pick-up, and same-day delivery to cater to their customers' needs. In addition, Verizon provides accessibility options like a wheelchair-accessible car park and entrance, ensuring all customers can easily visit the store.

Customers rave about the exceptional service they receive at Verizon. Here are some key points from their reviews:

  • I had the best experience with Sylvestre! He went above and beyond in helping me with setting up my new phone and trading in my old phone.
  • Had the best experience with Sylvester in the store on Sunday. My phone screen stopped working unexpectedly and he assisted me for over 2 hours through a multi-step process of getting a new one the same day.
  • Amazing customer service!!! I would like to specifically mention Kevin, Nick, Juan, and Claribel who took hours out of their day and helped me resolve a very complicated issue and negative experience I previously had with a third-party retailer.
  • Stopped by the store to get a new phone. Sylvester was great! I had some questions about contract terms and he gave me simple explanations that really reassured me.

With a solid rating of 3.4, Verizon stands out as a reliable and customer-friendly cell phone store. Visit them today for all your cell phone needs!

Verizon

+1 800-880-1077

  • Monday: 10 AM–5 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 9 AM–6 PM
  • Sunday: 10 AM–6 PM

12. Verizon

3.4/5 (More than 152 reviews)
36 S State St, Chicago, IL 60603, United States
Cell phone store

Information and Reviews

Verizon is a well-known cell phone store located in Chicago, IL. They offer a variety of service options such as delivery, in-store pick-up, and same-day delivery. The store is wheelchair-accessible and provides amenities like Wi-Fi. Payment options include cheques, credit cards, debit cards, and NFC mobile payments.

The store has received mixed reviews from customers. Here are some key points summarizing their experiences:

  • Issues with purchases and payment plans, leading to incorrect charges and long hours spent with customer service.
  • Good range of phone accessories available, but long wait times and lack of organization during transactions.
  • Problems with offers and lack of customer service and ownership from store employees and management.
  • Quick service for purchasing a new phone, but discrepancies in billing with added charges for services not requested.

Despite these mixed reviews, Verizon continues to serve its customers with a variety of options and amenities to make their shopping experience as seamless as possible.

Cellular Group

+1 773-424-0992
Website not available

  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 11 AM–6 PM
  • Sunday: 11 AM–6 PM

13. Cellular Group

3.8/5 (More than 10 reviews)
5901 S Talman Ave, Chicago, IL 60629, United States
Cell phone store

Information and Reviews

Cellular Group is a reputable cell phone store located in Chicago, IL. They offer a variety of services such as planning and accept credit cards for payment. The business has received a total of 10 reviews with an impressive 3.8 rating.

Some key points from customer reviews:

  • Don't go to this place, they will rip you off and try to overprice depending on who you are. Worst service ever.
  • The worst service I've ever experienced. Couldn't get a hold of anybody.
  • Great service, professionals, and good stuff. Very friendly people and exceptional customer service.
  • Great staff and service. 5 stars all the way!

With great service and a variety of products available, Cellular Group is a go-to place for all your cell phone needs.

National Wireless Ventures, LLC

+1 224-456-7693

  • Monday: 7 AM–8 PM
  • Tuesday: 7 AM–8 PM
  • Wednesday: 7 AM–8 PM
  • Thursday: 7 AM–8 PM
  • Friday: 7 AM–8 PM
  • Saturday: 7 AM–8 PM
  • Sunday: 7 AM–8 PM

14. National Wireless Ventures, LLC

0.0/5 (More than 0 reviews)
505 N Lake Shore Dr, Chicago, IL 60611, United States
Cell phone store

Information and Reviews

National Wireless Ventures, LLC is a well-known cell phone store located in Chicago, Illinois. They offer a variety of service options, including convenient in-store pick-up. Customers have praised the store for its exceptional customer service, wide selection of phones, and quick repair services.

  • Excellent customer service
  • Wide selection of phones
  • Quick repair services

Visit National Wireless Ventures, LLC to experience top-notch service and find the perfect cell phone for your needs!

Iphone Suppliers Inc

+1 312-778-3682

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

15. Iphone Suppliers Inc

0.0/5 (More than 0 reviews)
nan
Cell phone store

Information and Reviews

Iphone Suppliers Inc is a renowned cell phone store that provides top-notch services to its customers. With a convenient location and 24-hour availability every day of the week, customers can rely on them for all their cell phone needs.

The business offers a wide range of services, from selling the latest iPhone models to providing expert advice on choosing the right phone plan. Their knowledgeable staff is always ready to assist customers with any questions or concerns they may have.

Customer Reviews:

  • Great selection of phones and accessories.
  • Knowledgeable staff who provide excellent customer service.
  • Convenient location and hours make it easy to shop.

Whether you're looking to upgrade your phone or simply need help troubleshooting an issue, Iphone Suppliers Inc is the go-to destination for all your cell phone needs. Visit their website or give them a call to learn more about the services they offer.

MONSTER MOBILE

+1 312-226-0048
Website not available

  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–7 PM
  • Sunday: Closed

16. MONSTER MOBILE

0.0/5 (More than 0 reviews)
1801 S Ashland Ave, Chicago, IL 60608, United States
Cell phone store

Information and Reviews

MONSTER MOBILE is a renowned cell phone store located in Chicago, IL. The business offers a wide range of services related to cell phones and mobile devices. Customers can find top-notch products, accessories, and expert advice on the latest tech trends.

The MONSTER MOBILE store has received rave reviews from satisfied customers. Some key points from the reviews include:

  • Great selection of phones and accessories
  • Knowledgeable and friendly staff
  • Competitive prices

With a rating of 5.0 stars, it's clear that MONSTER MOBILE is a top choice for all your cell phone needs. Whether you're looking for a new device or need assistance with your current one, this store has you covered. Visit today and experience the excellent service for yourself!

Map of Cell Phone Companies in Chicago

Planning a trip to Chicago and need to stay connected? Look no further! Below is a map detailing all the cell phone companies in Chicago, so you can easily locate the nearest store for any of your mobile needs. Whether you're looking to upgrade your device or switch providers, this map has got you covered.

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